{"id":2255,"date":"2024-03-18T14:41:27","date_gmt":"2024-03-18T14:41:27","guid":{"rendered":"https:\/\/www.ironcladworld.com\/b1\/?page_id=2255"},"modified":"2024-03-26T08:30:25","modified_gmt":"2024-03-26T08:30:25","slug":"refund-and-cancellation-policy","status":"publish","type":"page","link":"https:\/\/www.ironcladworld.com\/b1\/refund-and-cancellation-policy\/","title":{"rendered":"Refund and Cancellation Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\" id=\"block-bb1600b3-86aa-4698-b903-771a2cc631b2\">Refund and Cancellation Policy<\/h1>\n\n\n\n<p><strong>1 &#8211; CHANGES TO OR CANCELLATION OF ORDERS<\/strong><br>\u00a0<br>1.1\u00a0Any major changes made by the Client to an order after the contract has been concluded shall entitle\u00a0Ironclad Software Solutions\u00a0to either modify the quoted price and\/or term of delivery or refuse to execute the order. In the latter case, the Client shall pay for the work already performed.<br><br>1.2\u00a0Cancellation of an order by the Client shall entitle\u00a0Ironclad Software Solutions\u00a0to claim payment of any work already performed for that order as well as compensation for hours spent on research for the remainder of the order.\u00a0Ironclad Software Solutions\u00a0shall make the work performed available to the Client at the latter\u2019s request, but shall accept no responsibility for its quality.<br><br>1.3\u00a0If\u00a0Ironclad Software Solutions\u00a0has reserved time for the execution of the order, it may charge the Client 50% of the fee for the non-executed part of the work.<br><br>1.4\u00a0Quoted prices shall apply only to services conforming to agreed specifications.<br><br>1.5\u00a0Ironclad Software Solutions\u00a0shall be entitled to raise the agreed price if it is forced to perform more work or incur more costs than might reasonably have been foreseen on conclusion of the contract as a result of having to work with very difficult or unclear specifications, for example, or<br>faulty files or computer programs supplied by the Client. This list of examples is not exhaustive.<br><br>1.6\u00a0Payment for services supplied under the contract are due prior to commencement of work or, if agreed by\u00a0Ironclad Software Solutions, in staged payments for bulk material (or within any other term fixed by\u00a0Ironclad Software Solutions\u00a0in writing). Payment shall be net and in full \u2013 without any discount, set-off or suspension \u2013 in the currency invoiced. If payment is not made by the due date, the Client shall be in default \u2013 immediately and without notice of default being required \u2013 as well as owing the statutory interest on the invoice amount from the due date until full settlement.<\/p>\n\n\n\n<p>1.7\u00a0In case of rejection from agency\/university,\u00a0Ironclad Software Solutions\u00a0will refund 100% money to the customer. Refund is subject to written proof from the concerned agencies or university.<br>\u00a0<\/p>\n\n\n\n<p><strong>2 &#8211; COMPLAINTS AND DISPUTES<\/strong><br>\u00a0<br>2.1\u00a0If the Client has any complaints about the service supplied by\u00a0Ironclad Software Solutions, it shall submit them in writing as soon as possible, yet never later than 10 days after receiving the said service. Lodging a complaint shall not release the Client from its obligation to pay.<br><br>2.2\u00a0If no complaints are made within the term fixed, the service shall be deemed to have been fully accepted, and\u00a0Ironclad Software Services Pvt. Ltd.\u00a0shall only act on complaints if it sees fit to do so.\u00a0Ironclad Software Services Pvt. Ltd.\u00a0changing any part of the project including translated or edited text at the Client\u2019s request shall in no way constitute an acknowledgement on the part of\u00a0Ironclad Software Services Pvt. Ltd.\u00a0of having supplied an inferior service.<br><br>2.3\u00a0In the case of a valid complaint,\u00a0Ironclad Software Services Pvt. Ltd.\u00a0shall be granted a reasonable period of time to improve or substitute the service. If\u00a0Ironclad Software Services Pvt. Ltd.\u00a0cannot reasonably be expected to perform the required improvements or substitution, it may<br>grant the Client a discount.<br><br>2.4\u00a0The Client\u2019s right to complain shall lapse if the Client has itself edited or has hired others to edit the part or parts of the service concerned in the complaint, regardless of whether it has subsequently supplied the service to a third party or not.<br>\u00a0<br>We recommend contacting us for assistance if you experience any issues receiving or downloading our products.<br>\u00a0<br>Contact us<br>If you have any questions about our Returns and Refunds Policy, please contact us:<br>\u00a0<br>By phone number: +91-9977343980<br>By email:\u00a0sales@ironcladsaleforce.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund and Cancellation Policy 1 &#8211; CHANGES TO OR CANCELLATION OF ORDERS\u00a01.1\u00a0Any major changes made by the Client to an order after the contract has been concluded shall entitle\u00a0Ironclad Software Solutions\u00a0to either modify the quoted price and\/or term of delivery or refuse to execute the order. In the latter case, the Client shall pay for [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2255","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ironcladworld.com\/b1\/wp-json\/wp\/v2\/pages\/2255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ironcladworld.com\/b1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ironcladworld.com\/b1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ironcladworld.com\/b1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ironcladworld.com\/b1\/wp-json\/wp\/v2\/comments?post=2255"}],"version-history":[{"count":2,"href":"https:\/\/www.ironcladworld.com\/b1\/wp-json\/wp\/v2\/pages\/2255\/revisions"}],"predecessor-version":[{"id":2264,"href":"https:\/\/www.ironcladworld.com\/b1\/wp-json\/wp\/v2\/pages\/2255\/revisions\/2264"}],"wp:attachment":[{"href":"https:\/\/www.ironcladworld.com\/b1\/wp-json\/wp\/v2\/media?parent=2255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}